Open to opportunities

Chaitanya User

@chaitanyauser6

Message

I build and support enterprise insurance applications using Java, Spring Boot, REST APIs, and SQL.

India

Message

What I'm looking for

I'm looking to build and maintain enterprise applications where I can apply Java, Spring Boot, REST APIs, automation, incident management, and insurance-domain experience while mentoring developers and solving complex production issues.

I've spent over six years at TCS building, maintaining, and supporting enterprise applications, including theframe, a policy administration system used in the Lloyd's market.

I design and develop Java applications with Spring Boot, Hibernate, Struts, REST APIs, SQL, JBPM, Drools, and ActiveMQ. I also automate manual support processes, debug existing systems, and mentor junior developers on coding standards and development tools.

My background includes L2/L3 production support, major incident resolution, server health checks, log analysis, root cause analysis, ServiceNow change management, vendor coordination, patching, and DR activities.

Experience

Work history, roles, and key accomplishments

Application Maintenance and Support

TCS

Jul 2019 - Mar 2022 (2 years 8 months)

Provided L2/L3 support and resolved major incidents. Performed server health checks, log analysis, and root cause analysis (RCA).

ServiceNow Incident Management Root Cause Analysis Log Analysis Vendor coordination

Education

Degrees, certifications, and relevant coursework

NBKR Institute of Science and Technology

Bachelor of Technology, Computer Science and Engineering

Pursued a Bachelor of Technology in Computer Science and Engineering at NBKR Institute of Science and Technology, affiliated with JNTU Anantapuram, graduating in 2019.