Open to opportunities

Chaia Graves

@chaiagraves

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Dedicated pharmacy technician with strong customer service skills.

United States

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What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a supportive and dynamic environment, with opportunities for growth and development.

I am a dedicated pharmacy technician with a proven track record in providing exceptional customer service and managing pharmacy operations efficiently. My experience at Safeway has equipped me with the skills to interpret prescriptions accurately, calculate dosages, and ensure the safe dispensing of medications. I thrive in fast-paced environments and remain calm under pressure, which allows me to handle multiple tasks effectively.

In addition to my pharmacy role, I have also worked as a bookkeeper and cashier, where I honed my organizational skills and attention to detail. I take pride in maintaining accurate inventory and providing solutions to customer inquiries. My commitment to professionalism and reliability has been recognized by my peers and supervisors, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Cashier

Safeway

Oct 2023 - Present (1 year 8 months)

Greeted customers and ensured exceptional service during checkout. Efficiently bagged groceries and processed transactions.

Customer Service Bagging Customer Greeting Customer greeting

Pharmacy Technician

Safeway

Jan 2023 - Present (2 years 5 months)

Interpreted prescriptions, calculated dosages, and accurately dispensed medications. Managed communications with doctors' offices, insurance companies, and customers, providing effective solutions. Maintained precise inventory, tracked expired medications, and processed vaccinations.

Inventory Management Customer Service Communication Vaccination Processing Problem Solving

Bookkeeper

Safeway

Jan 2022 - Present (3 years 5 months)

Managed the customer service desk, handling phone calls and assisting customers with various transactions including Money Orders and Western Union. Responsible for managing cash flow, closing the cash office, and preparing daily reports. Maintained an organized and efficient workspace.

Customer Service Money Orders Western Union Office Management Phone Communication Financial Reporting

Cashier

Safeway

Mar 2021 - Present (4 years 3 months)

Greeted customers and ensured exceptional service during checkout. Efficiently bagged groceries and processed transactions.

Customer Service Bagging Customer Greeting Customer greeting

Courtesy Clerk

Safeway

Nov 2019 - Present (5 years 7 months)

Responsible for retrieving shopping carts and maintaining store cleanliness. Greeted customers and provided assistance with bagging groceries and carrying them to their cars.

Customer Service Bagging

Education

Degrees, certifications, and relevant coursework

Scottsdale Community College

General Studies

Currently enrolled in general studies at the community college. Pursuing foundational coursework to prepare for further academic or professional endeavors.