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cesarsaa1991 UserCU
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cesarsaa1991 User

@cesarsaa1991user

Fullstack developer at Go For Customer, building a CRM for contact centers and operating its Azure platform.

Ecuador
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At Go For Customer (GXC), I built a CRM for contact centers integrated with Genesys Cloud, used by banks, card issuers, and insurers. I developed its ASP.NET Core and C# REST APIs and its React and Blazor frontend.

I operate the platform on Azure, using independent customer backends, shared integration logic, and services including App Services, Functions, Service Bus, and AKS. I also work on integrations, resilient delivery, infrastructure as code, and continuous deployment.

Before GXC, I developed Java and AngularJS features for the COBIS banking core at Cobiscorp, including a loan application flow for a credit union. I also work on a financial-sector process management system, and have developed personal products including a Flutter AI coaching app and a .NET 8 WhatsApp chatbot.

Experience

Work history, roles, and key accomplishments

BF
Current

Líder técnico (freelance)

BPMS para empresa del sector financiero

May 2026 - Present (5 months)

Provided architecture and technical direction for a business process management system with approximately 500 screens, using REST APIs and Clean Architecture. Implemented JWT, AES-256-GCM encryption, rate limiting, and automated end-to-end QA with Playwright.

GG
Current

Jefe de desarrollo

Go For Customer (GXC)

Nov 2020 - Present (5 years 11 months)

Led development of a CRM for contact centers integrated with Genesys Cloud, building the platform end-to-end with ASP.NET Core and React/Blazor. Managed Azure infrastructure with ~98 App Services, Azure Functions, Service Bus, and 3 AKS clusters, and led a team of 7.

CO

Ingeniero de desarrollo 2

Cobiscorp

Apr 2019 - Nov 2020 (1 year 7 months)

Developed in Java and AngularJS on the COBIS banking core used by banks and cooperatives in Latin America. Built the credit request flow for a savings and credit cooperative.

AF

Desarrollador (freelance)

App de fidelización

Refactored shared code between two versions of a mobile app in React Native with TypeScript and worked on a serverless recommendations service using AWS Lambda.

Education

Degrees, certifications, and relevant coursework

Pontificia Universidad Católica del Ecuador logoPE

Pontificia Universidad Católica del Ecuador

Ingeniería en Sistemas y Computación, Systems and Computing

2012 - 2017

Pursued a degree in Systems and Computer Engineering from 2012 to 2017.

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