Carolyne Muiru
@carolynemuiru
Compassionate health care assistant specializing in elderly, dementia, and complex patient care with empathetic, client-centered support.
KenyaWhat I'm looking for
I am a dedicated, compassionate caregiver with extensive experience providing holistic care across diverse populations, including elderly patients, dementia patients, children with ADHD and autism, and spinal cord injury patients. I bring deep empathy, patience, and respect for privacy and dignity to every client interaction.
In my current role as a Scheduler at HealthplusServices, I manage client and care team schedules, match caregivers to client needs, and act as a liaison with high-volume phone lines and appointment reminders. Previously, I supported residential elderly care, served as a Patient Attendant in a hospital setting, and provided long-term private patient care—assisting with ADLs, mobility transfers, vitals, hygiene, safety, and condition-specific needs like catheter and bowel management.
From dementia redirection and cognitive stimulation to ADHD/autism tailored strategies using positive reinforcement and sensory-friendly routines, I focus on personalized support that enhances well-being and reduces agitation. I am committed to continuous learning, evidenced by ongoing certifications, including Caregiving Essentials, Care Certificate Standards, First Aid, Telemedicine and Remote Monitoring in Elderly Care, and Adaptive technology in Elderly Care.
Experience
Work history, roles, and key accomplishments
Care Team Scheduler
Healthplus Services
Nov 2024 - Present (1 year 6 months)
Managed client and caregiver scheduling, matching caregivers to client care needs and coordinating high-volume phone lines and appointment reminders. Maintained accurate verification for insurance details, provider schedules, procedure cancellations, and waitlists as liaison between clients and the care team.
Elderly Caregiver
Residential Homes
Jan 2023 - Sep 2024 (1 year 8 months)
Provided assistance with activities of daily living (ADLs) including bathing, dressing, grooming, and toileting while supporting multiple clients within the region. Monitored vitals (blood pressure, pulse, temperature) and maintained a clean, safe living environment while helping with mobility and transfers.
Patient Attendant
Kihara Sub-County Hospital
Sep 2022 - Dec 2022 (3 months)
Took and recorded patient vitals including blood pressure, pulse, respiratory rate, and temperature. Assisted with eating and drinking, patient walking and transport for diagnostic tests or procedures, bed linen changes, hygiene support, basic clerical tasks, and relaying messages to support healthcare staff.
Spinal Cord Injury Caregiver
Private Patient
Jun 2014 - May 2022 (7 years 11 months)
Provided bladder and bowel care including catheterization and bowel management, ensuring proper hygiene and infection prevention. Supported transfers and mobility exercises, implemented pressure ulcer prevention through repositioning and skin checks, and managed urinary catheter care to maintain safety and comfort.
Dementia Patient Caregiver
Private Patient Residence
Jan 2009 - May 2014 (5 years 4 months)
Provided redirection and engagement activities to divert attention and reduce agitation, including cognitive stimulation such as puzzles, games, and reminiscence therapy. Established daily routines for structure and predictability, administered medications as prescribed, and maintained care with dignity and respect to support independence when possible.
ADHD & Autism Care Attendant
Client Residence
Sep 2003 - Dec 2008 (5 years 3 months)
Supported a child with ADHD and autism using positive reinforcement and structured schedules for activities, meals, and bedtime. Created sensory-friendly environments, facilitated social interaction and social skills development, followed care-team guidelines, and supported the child’s sensory needs and preferences.
Family Caregiver
Family Home
Dec 2000 - Feb 2003 (2 years 2 months)
Provided support with personal hygiene and household cleanliness, tracked medication schedules and refills, and observed and reported changes in the mother’s health condition. Planned and prepared nutritious meals based on dietary requirements and supported prescribed exercises and rehabilitation activities.
Education
Degrees, certifications, and relevant coursework
Nairobi Institute of Business Studies
Diploma in Public Relations, Public Relations
Completed a Diploma certification in Public Relations at Nairobi Institute of Business Studies from January 2003 to August 2003.
Dynamic Institute of Management and Accountancy
Certificate in Secretarial Studies, Secretarial Studies
Completed a Certification course in Secretarial Studies from March 2002 to October 2002.
Regional Institute of Business Management
Certificate in Air Ticketing and Reservation Training, Air Ticketing and Reservation
Completed a Certification course in Air Ticketing and Reservation Training from January 2001 to September 2001.
Intek Microsystems
Certificate in Database Management Systems, Database Management Systems
Completed a Certification course in Database Management Systems from February 1999 to November 1999.
Alliance Française
French Level 2 Certificate, French
Completed French Level 2 certification from January 1996 to December 1996.
High School
Kenya Certificate of Secondary Education (KCSE), General Education
1992 - 1995
Completed secondary education leading to the Kenya Certificate of Secondary Education (O-Level) between January 1992 and November 1995.
Availability
Location
KenyaAuthorized to work in
Social media
Job categories
Skills
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