Open to opportunities

Caroline Jepps

@carolinejepps

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Full-stack software engineer specializing in C#/.NET, React, and scalable web applications.

France

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What I'm looking for

I seek a collaborative, product-focused engineering role where I can build scalable web applications, influence UX with telemetry-driven decisions, and grow technically while supporting customer success.

I am a full-stack software engineer with over three years of experience building scalable, high-performing web applications, primarily using C# and .NET.

I have delivered enterprise features at Shiftboard, including RESTful APIs, React and Blazor front-ends, mobile functionality with Flutter, and telemetry via AppInsights to inform product decisions.

My background in software implementation and customer success strengthens my product-focused approach: I translate business needs into maintainable technical solutions and collaborate closely with PMs and designers.

I prioritize performance, reliability, and user experience, and I contribute through code reviews, QA validation, on-call rotations, and cross-functional communication to improve adoption and onboarding.

Experience

Work history, roles, and key accomplishments

Software Developer

Shiftboard

May 2021 - Nov 2024 (3 years 6 months)

Designed and implemented scalable enterprise workforce management web applications using C#/.NET and RESTful APIs, improving interoperability and customer onboarding; built front-end components in React, Blazor, and AngularJS and implemented telemetry for performance and feature-adoption insights.

C++.NET RESTful APIs React Blazor SQL Server Application Insights API Integration Telemetry

Enterprise Customer Success Manager

Shiftboard

Aug 2017 - May 2021 (3 years 9 months)

Managed complex software implementations and post-launch client success across healthcare, manufacturing, and retail, reducing implementation time through process improvements and delivering customized training and documentation.

Client Onboarding Implementation Requirements Gathering Data Analysis Training Stakeholder Management Technical Communication Process Improvement

Product Manager

Freelance

Jun 2016 - Aug 2017 (1 year 2 months)

Led web product redesigns from research and wireframing to launch, defining roadmaps, user stories, and overseeing integration of CMS and custom business logic to deliver high-performing sites.

Product Management Roadmapping User Research Wireframing QA User Stories

Consultant

Electoral Reform Services

Mar 2012 - Apr 2017 (5 years 1 month)

Coordinated and managed over 100 projects per year, directing in-house design, web development, print fulfilment, and certified reporting while developing client relationships and project timetables.

Project Coordination Client Management Project Planning Process Management