Carolinaq Rodrigues da Cunha

Provide senior support services including purchasing and delivering food to seniors, contributing to community welfare and program delivery.

Designed and maintained 15+ enterprise Power BI dashboards integrating HRIS, payroll, and operational data for 500+ employees, reducing manual reporting time ~40% and improving executive report accuracy through governance frameworks.

Maintained CRM data governance and built Power BI dashboards combining Salesforce and operational data, performing advanced queries and transformations to streamline reporting and reduce leadership turnaround time.

Developed dashboards to monitor learning and development program performance, created data governance and access documentation, and supported data quality audits to improve reporting.

Developed HR dashboards and workforce KPIs, conducted turnover and staffing gap analyses, and extracted and cleaned multi-source datasets to improve reporting accuracy for leadership planning.

Produced sales performance dashboards and conducted data mining and campaign analysis, led requirements gathering with cross-functional stakeholders to support budgeting and forecasting.

Supported marketing initiatives by liaising with media companies, steering committee, and agencies to connect people to projects and increase institutional visibility.

Conducted feasibility studies and market analysis, managed sales reporting and KPIs, and grew a retail client portfolio to 300+ accounts.

Managed product P&L, pricing and profitability analysis, and led cross-functional projects that delivered cost-saving initiatives and improved contribution margin.

Completed a Master of Food and Resource Economics at the University of British Columbia.

Completed a Bachelor's degree in Economics at Universidade Presbiteriana Mackenzie.