Carla Salcedo

Hello, I'm Carla! As a UX Strategist/Product Designer, I bring expertise to my work. I am highly skilled at addressing intricate problems, particularly in the face of complexity and uncertainty. Throughout my career, I have delivered four notable features & numerous enhancements across diverse mobile apps and complex SaaS products. Each project presented rewarding business & usability opportunities as I uncovered interconnections and planned for scalability. Ultimately, I am committed to improving how customers interact with and perceive a business's products or services — achieving these positive outcomes is my value-add.

Expertise in product

I've honed my UX/UI skills by leading end-to-end product capabilities; facilitating research activities, strategy, ideation, design & testing of new features/enhancements.

Impact by Contribution

My work has positively impacted the lives of over 100,000 people using the staffing & talent mobile app and 350,000 employees managing their healthcare benefits through an omni-channel SaaS product — mobile app, mobile web & desktop web.

Design is Thinking

I have a knack for creating clarity from ambiguity using design discovery & concept diagrams to foster shared understanding. This skill is instrumental in ensuring that all stakeholders, leads and delivery teams have a clear vision of the design direction.

Power of Collaboration

I am an open communicator and collaborator with cross-functional teams: Project, Product, Technical Design, Dev, and QA, which is essential for the success of 100% remote projects. My emphasis on teamwork and clear communication ensures everyone is aligned toward common goals.

Natural at Adaptability

I've learned that UX processes don't need to be rigid — adaptation based on data & business requirements is crucial. My flexibility in approaching design challenges without design requirements is my superpower.

Passion for People

My career has always been centered around people & their experiences. My passion has driven my journey into User Experience design, where I continue to excel aligning business needs with customer needs.