Open to opportunities

Carissa Higinbotham

@carissahiginbotham

Accounting graduate who prepared 18 tax returns and documented register variances at Carter’s.

At Carter’s, I managed closing cash controls for three registers, documented overages and shortages, and maintained hourly sales and customer-traffic reports. I also handled bank pickup handoffs with documented custody through sign-off.

At Zing Café, I managed day-to-day operations when the owner was unavailable and trained approximately 7–10 employees. I earned a B.S. in Accounting from Indiana Wesleyan University and prepared approximately 18 tax returns in a tax-accounting course.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Zing Café

Nov 2022 - Mar 2025 (2 years 4 months)

Promoted to Assistant Manager and managed day-to-day café operations, trained 7-10 employees, and contributed to hiring decisions. Proposed specialty drinks and marketing ideas that were implemented.

Beverage Preparation Customer Service Training Interviewing Operations Management Social Media Marketing

Customer Service Manager

Carter's

Nov 2019 - May 2022 (2 years 6 months)

Managed closing cash controls for three registers, handled bank pickups, and logged register variances. Maintained sales and customer-traffic reports and held manager authorization for elevated transactions.

Cash Controls Register Balancing Variance Documentation Financial Record Keeping Sales Reporting Customer Service

Education

Degrees, certifications, and relevant coursework

Indiana Wesleyan University

Bachelor of Science, Accounting

Pursuing a Bachelor of Science in Accounting with relevant coursework in financial accounting, managerial accounting, auditing, and tax accounting. Prepared approximately 18 tax returns during a six-week tax-accounting course.