Candice Friend

Process trade transactions for clients, provide administrative support to sales team, and manage financial instruments like letters of credit and bank guarantees to mitigate risks.

Processed payments to foreign creditors, reconciled statements, and managed trade finance processes including payment instructions and provisional invoicing.

Managed import documentation and customs clearance, ensuring compliance with legal requirements and preparing bills of lading.

Managed data for international shipments, supported transport processes, and created shipping documents, invoices, and purchase orders.

Provided phone support, performed sales tasks such as quoting and order processing, and handled general customer service.

Collected client financial information to assess loan eligibility, completed applications based on financial standards, and reviewed progress.

Completed AI Literacy training, earning a certificate.

Completed a workshop on Letters of Credit, earning a certificate.

Completed VMBO-T secondary education at Eden Glen High in Johannesburg, South Africa.