Brittany Argo

Identified and resolved a backlog of unsubmitted claims at risk of exceeding timely filing limits while maintaining daily billing operations. Managed daily claims submission, payment review, eligibility checks, and prior authorizations for outpatient and transitional living services.

Entered provider bills and maintained patient account notes and funding records with close attention to completeness and accuracy. Prepared medical and billing documentation for attorneys at the conclusion of treatment.

Established billing processes and managed daily claims review and submission, EOB accuracy checks, payment posting verification, and 30-day claim follow-up. Obtained medical records, prior authorizations, or confirmation that authorization was not required to address payer requests and claim issues.

Ran daily reports to review prior-day payments, check EOB accuracy, and verify payment posting; tracked claims reaching 30 days and followed up through payer portals or by phone. Verified eligibility and deductible status for upcoming appointments and calculated estimated patient responsibility for collection at the time of service.

Submitted claims weekly for multiple behavioral health organizations. Completed 95 biopsychosocial assessments and 95 treatment plans with supporting clinical documentation.

Master of Arts in Forensic Psychology from Argosy University, completed in 2014.