Brett Conway
@brettconway
Experienced ESL teacher and multimedia web designer focused on empowering learners and building engaging digital content.
United StatesWhat I'm looking for
I am an ESL teacher and multimedia web designer with experience teaching online and in-person, developing reading, writing, and conversational skills for non-native English speakers. I blend instructional best practices (120-Hour TESOL, additional teaching certificates) with technical skills in web design and data analysis to create engaging learning experiences and practical digital solutions.
My professional background spans roles as an online ESL tutor, customer service specialist, full-stack web designer, and auditor, and includes recognition such as Best Employee of the Year and Most Outstanding FSR Agent. I am committed to empowering learners to communicate effectively in English while producing clear, user-focused digital content and instructional materials.
Experience
Work history, roles, and key accomplishments
ESL Tutor
PalFish Kids
Jan 2021 - Present (4 years 9 months)
Taught online English reading and comprehension to children, developing learners' reading, writing, and conversational skills for academic and daily use.
CSR Specialist
Calltek - CTC BPO
Jan 2013 - Jan 2021 (8 years)
Handled customer service requests and initiated/completed service orders using automated systems, improving response efficiency and issue resolution.
Full Stack Web Designer
National Advertising Agency
Jan 2005 - Jan 2007 (2 years)
Designed and developed websites using HTML, JavaScript, jQuery, CSS and visual tools like Photoshop and Illustrator to deliver polished web experiences.
Auditor
Spiegel Accountancy Corp.
Jan 2003 - Jan 2005 (2 years)
Performed audits and wrote queries to conduct data analysis addressing business and product questions to support accounting accuracy and decision-making.
Education
Degrees, certifications, and relevant coursework
ALAlison
Professional Certificates, Education / Teacher Training
2021 - 2021
Completed multiple teaching-related certificates in 2021 including Effective Communication, Motivating Students, and Teaching English as a Second Language.
IAInternational Open Academy
TESOL Certificate, Teaching English to Speakers of Other Languages
2020 - 2020
Completed a 120-Hour TESOL Certificate in 2020 to certify instruction in teaching English to speakers of other languages.
San Mateo College
Bachelor of Computer Science, Multimedia Web Design
2004 - 2006
Completed coursework in Computer Science with a focus on Multimedia and Web Design between 2004 and 2006.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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