Boyan Zlatanov
@boyanzlatanov
Software engineer skilled in .NET and cloud technologies.
BulgariaWhat I'm looking for
I'm a dedicated software engineer with a strong background in developing and enhancing web applications. Currently, I work with the Sitefinity Cloud Team at Progress Software, where I focus on implementing bug fixes and new features for the Sitefinity CMS system. My experience includes working with cloud-based microservices and utilizing technologies such as .NET, Angular, and Azure.
Before my current role, I gained valuable experience as a Software Developer Intern, where I contributed to large-scale web applications and participated in the migration of website assets. My journey in tech began with a strong foundation in customer service and technical support, where I honed my problem-solving skills and learned the importance of effective communication in a team environment.
Experience
Work history, roles, and key accomplishments
Software Engineer I
Progress Software
Mar 2023 - Jan 2025 (1 year 10 months)
Contributed to the Sitefinity CMS system by implementing bug fixes, new features, and enhancements across multiple product areas. Developed a cloud-based microservices web application using .NET MVC, Angular, and Azure technologies.
Software Developer Intern
Progress Software
Sep 2022 - Mar 2023 (6 months)
Assisted in the development of large-scale web applications using .NET MVC and Sitefinity CMS. Engaged in bug fixing and feature enhancements while migrating website assets.
Subject Matter Expert
Sutherland Bulgaria
Aug 2018 - Aug 2021 (2 years 11 months)
Served as the SME for GSuite, supervising Tier 1 and Tier 2 agents, delivering training, and managing customer escalations to improve team performance metrics.
Senior Billing Specialist
Sutherland Bulgaria
Jan 2015 - Sep 2017 (2 years 8 months)
Provided billing and technical support for GSuite customers, handling escalations and ensuring compliance with SLA procedures while assisting with payment queries.
Technical Support Representative
Sutherland Bulgaria
Aug 2014 - Jan 2015 (5 months)
Provided technical and billing support for GSuite, assisting customers with queries and handling tickets requiring technical expertise according to SLA.
Education
Degrees, certifications, and relevant coursework
SOSofia University "St. Kl. Ohridski"
Master's degree, Conference Interpreting
2014 - 2014
Pursuing a Master's degree in Conference Interpreting, focusing on interpretation between Bulgarian and English languages.
SOSofia University "St. Kl. Ohridski"
Bachelor's degree, English Philology
2009 - 2013
Completed a Bachelor's degree in English Philology, focusing on the study of the English language and literature, linguistics, and translation.
M.V. Lomonosov Vocational School
Vocational diploma, Intensive English Studies
2005 - 2009
Attended a vocational school with an intensive study program in English, enhancing language skills and cultural understanding.
Tech stack
Software and tools used professionally
Availability
Location
BulgariaAuthorized to work in
Job categories
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