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Bokang Monyane

@bokangmonyane

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Aspiring AI Engineer with a background in tourism and events management.

Zimbabwe

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What I'm looking for

I am seeking a role that allows me to leverage my skills in data analysis and customer support while contributing to innovative projects in a dynamic environment.

My name is Bokang Monyane, and I am an aspiring AI Engineer with a diploma in Tourism and Events Management. My education has equipped me with a solid foundation in customer service, event planning, and client relations, which I have applied during my internship at Riaan Jordaan Marketing. There, I honed my skills in providing high-quality customer support and ensuring seamless event execution, all while maintaining professionalism and empathy.

In addition to my tourism background, I have pursued a Certificate in AI Engineering, where I focused on data analysis and AI tools to solve complex issues. I have developed expertise in collecting, analyzing, and interpreting data, particularly in AI-driven environments. My technical skills include proficiency in data analysis tools such as Excel and Python, and I am comfortable working with various software platforms to enhance customer experiences.

Experience

Work history, roles, and key accomplishments

Tourism and Events Management Intern

Riaan Jordaan Marketing

Jan 2021 - Dec 2022 (1 year 11 months)

Supported the team in providing high-quality customer service, resolving complaints, and ensuring smooth event execution. Collaborated with vendors and external partners to ensure a seamless customer experience.