Bill User
@billuser2
Safety-focused aviation ground-operations specialist delivering PRM support and airside compliance across high-pressure airport environments.
What I'm looking for
I’m a safety-focused aviation ground-operations professional with over a decade of experience across international airport ramp, passenger-assistance (PRM), and security environments. I operate confidently in strict EU aviation safety and security frameworks, with proven compliance to EC 300/2008 at Vienna International Airport.
I’m known for disciplined, detail-oriented execution under shift pressure—assisting passengers with reduced mobility through check-in, security, boarding, and transfers, and operating ambulift and high-lift (Hubwagen) special vehicles for step-free access using my Airside Driving Permit. Alongside certified PRM Agent training and first-aid/workplace-safety training, I also bring coordination experience from local operational security roles, ensuring consistent quality, clear communication, and dependable service delivery.
Experience
Work history, roles, and key accomplishments
PRM Agent & Highlift Driver
VIAS – Vienna International Airport Security Services GmbH
Oct 2016 - Jul 2022 (5 years 9 months)
Assisted passengers with reduced mobility (PRM) across check-in, security, boarding, and transfers, supporting airline standards. Operated ambulift/high-lift (Hubwagen) special vehicles for step-free airside boarding and maintained EU aviation security and safety compliance (EC 300/2008).
Aircraft Loader / Ramp Handler
Flughafen Wien AG
Jan 2016 - Sep 2016 (8 months)
Loaded, unloaded, and secured aircraft baggage and cargo on the ramp under turnaround time and shift constraints. Followed airport security, quality, and safety directives while maintaining strict confidentiality on operational matters.
Local Operational Coordinator
Safety4you
Jun 2013 - Nov 2015 (2 years 5 months)
Coordinated local security and guarding operations, including scheduling personnel and ensuring service delivery across multiple sites. Served as a regional point of contact for field issues and handled reporting and quality control.
Security Guard / Security Post Officer
Nürnberger Wach- und Schließgesellschaft mbH (NWS)
Feb 2012 - Jun 2013 (1 year 4 months)
Manned security posts and performed securing and surveillance duties on railway infrastructure on the ÖBB network. Qualified for railway security post duties after passing the certified railway security-post examination (SIPO).
Education
Degrees, certifications, and relevant coursework
I.E.K. AKMI (Institute of Vocational Training)
Vocational Diploma, Construction Works Technician
Completed a four-semester (1,456-hour) Vocational Diploma in Construction Works Technician at I.E.K. AKMI, Thessaloniki.
5th Lyceum of Kalamaria, Thessaloniki
High School Diploma (Apolytirion), General Education
Graduated from the General Lyceum (Apolytirion) at 5th Lyceum of Kalamaria, Thessaloniki, in 2002.
CAD Studies, Thessaloniki
Seminar, AutoCAD 2D Technical Drafting
Completed a 40-hour seminar in AutoCAD 2D Technical Drafting.
Availability
Location
Authorized to work in
Job categories
Skills
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