At Contact Point 360, I build SQL and Python foundations for payroll and operational data used in reporting, executive dashboards, and AI applications. I also design and deliver internal Generative AI systems from data architecture through secure API delivery and deployment.
I automated more than 10 recurring reports and payable-hours reconciliation, reducing manual work by approximately 40%–50%. I also migrated SSIS packages to Python, reducing processing time by approximately 35%.
For PayGo AI, I combined natural-language tool calling with deterministic Python and SQL calculations, plus policy RAG for payroll and workforce questions. The system uses API-key authentication and RBAC, and is deployed on GCP.
I also delivered CaseIQ AI, which brings KPI analysis and transcript and SOP evidence into an investigation workflow, and Continuum AI, a multilingual support and booking platform. Earlier, at GlobalLogic Technologies Limited, I analyzed datasets and automated weekly management reporting with Excel and SQL.
