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@bharathidharanidharan
Experienced English teacher and worked as Process Associate under IT Order Management with total 5 years of experience returning from career break.
I am an experienced English teacher with additional background in IT/telecom order management and customer support, returning to full-time work after a parenting career break. I have successfully planned lessons, trained students in LSRW skills, prepared assessment materials and coordinated academic events using digital tools such as smart boards.
I also bring three years' process experience at HP handling PR-to-PO workflows, chat and email customer interactions, escalation management and team coordination. I am organized, event- and classroom-experience driven, and eager to contribute in teaching or education-support roles where I can apply my classroom management, communication development and student progress monitoring skills.
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Work history, roles, and key accomplishments
Primrose School
Jan 2023 - Dec 2024 (1 year 11 months)
Taught LSRW, grammar and communication using smart boards; prepared worksheets, assessments and scripts for cultural/literary dramas, and coordinated academic events, examinations and club activities.
Supported telecom and communication management processes including PR-to-PO creation, customer chat support, training workshops and team meetings to improve communication and escalation handling.
Jairam Public School
Jan 2011 - Dec 2012 (1 year 11 months)
Delivered English lessons focusing on speaking fluency, cursive handwriting and arts-and-crafts teaching aids; organised classroom activities to enhance learning engagement.
Degrees, certifications, and relevant coursework
Master of Arts, English Literature
Grade: 68%
Activities and societies: Seminar presented on "The Hound of the Baskervilles"
Completed M.A. in English Literature via distance education with an aggregate score of 68%.
Bachelor of Education, Education
Grade: 70.2%
Completed Bachelor of Education with an aggregate score of 70.2%.
Bachelor of Arts, Arts
Grade: 65.9%
Completed B.A. with an aggregate score of 65.9%.
HSC, Higher Secondary
Grade: 61%
Completed Higher Secondary Certificate with an aggregate score of 61%.
SSLC, Secondary
Grade: 85.2%
Completed SSLC with an aggregate score of 85.2%.
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