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Betty RodriguezBR
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Betty Rodriguez

@bettyrodriguez

Customer Success and AI Operations Specialist at RiverXAI, optimizing CRM workflows and AI-powered communications.

Dominican Republic
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At RiverXAI, I lead client onboarding and ongoing customer success for AI-powered marketing and communication solutions. I configure and optimize GoHighLevel workflows, voice AI, messaging, calendars, and automated campaigns.

I build and support automation workflows using Zapier and API-based integrations. I also troubleshoot issues with AI responses, message delivery, CRM integrations, and client workflows, then translate technical problems into clear guidance.

Through Outlier AI and data evaluation projects, I review AI-generated content and prompts for accuracy, relevance, language quality, and instruction adherence. I also review speech and transcription data, including multilingual tasks.

Experience

Work history, roles, and key accomplishments

Education

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Universidad Iberoamericana (UNIBE) logoUU

Universidad Iberoamericana (UNIBE)

Bachelor, Architecture

2008 - 2012

Bachelor in Architecture from Universidad Iberoamericana (UNIBE) in Santo Domingo, Dominican Republic, from 2008 to 2012.

Tech stack

Software and tools used professionally

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