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Betsy Mathew

@betsymathew

Software Test Engineer at HealthOrbit AI testing Voice AI and AI Scribe conversations, speech, transcripts, and clinical summaries.

India

Message

At HealthOrbit AI, I test Voice AI conversations and AI Scribe features end to end. I validate speech recognition, AI responses, and text-to-speech output, including edge cases, interruptions, and transfers.

Previously, I tested the Zenys CRM application at Zenys Digital Solutions, creating test cases and tracking defects in JIRA. I also led SEO initiatives at Lunar Enterprises, working on keyword research, content optimization, and website performance tracking.

Experience

Work history, roles, and key accomplishments

Current

Software Test Engineer

Current

HealthOrbit AI

Jan 2026 - Present (10 months)

Performing end-to-end manual testing of Voice AI features, conversational workflows, and AI-driven healthcare applications. Designing and executing test scenarios for happy paths, negative scenarios, edge cases, and interruptions, and validating STT, TTS, and LLM responses.

Voice AI Testing Conversational AI Testing LLM Testing Speech to Text Text to Speech (TTS)AI Response Validation Hallucination Testing Testing Conversational Flow Manual Testing Functional Testing Regression Testing Integration Testing Test Case Design Test Scenario Design Defect Reporting Test documentation Jira Agile Scrum

SEO Executive

Lunar Enterprises

Jul 2025 - Jan 2026 (6 months)

Led SEO initiatives for multiple websites to improve organic visibility and search rankings. Conducted keyword research, competitor analysis, on-page optimization, and tracked performance using Google Analytics and Google Search Console.

SEO Keyword Research Competitive Analysis On Page SEO Google Analytics Google Search Console

Software Test Engineer

Zenys Digital Solutions

May 2021 - Feb 2024 (2 years 9 months)

Performed end-to-end manual testing of the Zenys CRM application, validating functionality, usability, and business workflows. Designed, executed, and maintained test cases for functional, regression, and integration testing, and tracked defects using JIRA.

Manual Testing Functional Testing Regression Testing Integration Testing UI Testing Test Case Design Defect Reporting Jira Agile Scrum

Software Test Engineer Trainee

Reynex Software Pvt. Ltd.

Feb 2017 - Mar 2018 (1 year 1 month)

Created and executed manual test cases for client web applications. Worked with senior engineers to validate application functionality and maintain software quality.

Manual Testing Test Case Design Test Execution Quality Assurance

Education

Degrees, certifications, and relevant coursework

Rogersoft Technologies

Manual & Automation Testing Course, Manual & Automation Testing

Completed a Manual & Automation Testing Course at Rogersoft Technologies in 2023.

Adhoc Technologies

Web Designing & PHP Course, Web Designing & PHP

Completed a Web Designing & PHP Course at Adhoc Technologies in 2016.

Spectrum Software

Core Java Course, Core Java

Completed a Core Java Course at Spectrum Software in 2015.

Shree Venkateshwara Hi-Tech Engineering College

Bachelor of Engineering, Computer Science and Engineering

2010 - 2014

Bachelor of Engineering in Computer Science and Engineering from Shree Venkateshwara Hi-Tech Engineering College, Erode, Tamil Nadu, from 2010 to 2014.