Ben Ingram
@beningram
Senior accounts receivable professional specializing in healthcare claims, AR calling, and appointment scheduling.
IndiaWhat I'm looking for
I’m a dedicated, results-driven professional with extensive experience in accounts receivable calling, customer service, and healthcare claims. I focus on AR calling and client relationship management while staying detail-strong in compliance, accuracy, and outcomes.
Across roles like Medicare supplemental insurance cold calling and AR claims follow-up, I verified claims, refiled based on insurer feedback, and worked to reduce denials to improve approvals and recovery rates. I’m also highly effective with scheduling—managing Soar 401k and employee benefits appointments with precise coordination and strong client communication, while staying organized, adaptable, and proactive.
Experience
Work history, roles, and key accomplishments
Cold Caller | Medicare Supplemental
Denpriki Solutions Pvt. Ltd.
Jan 2014 - Jan 2018 (4 years)
Generated leads via outbound calls to senior citizens for Medicare Supplement plans and educated prospects on benefits and options. Built rapport, addressed questions, and drove higher lead-to-conversion through benefits-focused engagement.
Specialist Caller
NSight Solution Pvt. Ltd.
Nov 2011 - Jan 2013 (1 year 2 months)
Verified health insurance claims with insurers to ensure accuracy and compliance. Refiled claims based on insurer feedback to improve approvals and reduce resubmission issues.
Accounts Receivable Caller
C-Cubbe Solutions
Jan 2010 - Jan 2011 (1 year)
Entered patient health data to ensure accurate claim submissions. Investigated and followed up on denied claims to increase approval rates and support timely resolution.
Senior Accounts Receivable Caller
MEdxperts Solutions Pvt. Ltd.
Jan 2008 - Jan 2009 (1 year)
Managed accounts receivable (AR) entries by analyzing denied claims and collaborating with insurers to resolve issues. Developed approaches to reduce denials and improve recovery outcomes.
Accounts Receivable Caller
Medusind Solutions Pvt. Ltd.
May 2006 - Apr 2008 (1 year 11 months)
Ensured compliance and accuracy in client health data entry and claim submissions. Analyzed and refiled denied claims and coordinated submissions through fax and digital channels.
Education
Degrees, certifications, and relevant coursework
Vel's College of Science
Bachelor of Science
Studied for a Bachelor of Science at Vel's College of Science, affiliated with Madras University in Chennai.
City Montessori Higher Secondary School
Completed higher secondary education at City Montessori Higher Secondary School in Imphal, Manipur.
Saint Joseph's High School
Studied at Saint Joseph's High School in Imphal, Manipur.
Availability
Location
IndiaAuthorized to work in
Job categories
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