At Cognizant, I manage multi-specialty accounts receivable in the Medent billing ecosystem, handling insurance follow-up, denial resolution, and aging account analysis. I also coordinate with commercial and government payers to resolve claim blockages.
At Access Healthcare, I performed acting SME duties for DME accounts receivable. I mentored 8 new hires, supported 12 experienced associates, and facilitated knowledge-transfer sessions and team huddles.
I also reviewed eligible adjustments and write-offs, assisted with account audits, and partnered with Quality Assurance and Training to update SOPs and resolve tier-3 disputes.
At Guidehouse, I administered dental accounts receivable workflows, including clean-claim checks, eligibility verification, payment posting, and denials across PPO, HMO, and Medicaid claims.
