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Bassu m patilBP
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Bassu m patil

@bassumpatil

SAP Ariba Technical Support Engineer at SAP Ariba, improving Contract Management processes and reducing related issues by 10–15%.

India
Message

At SAP Ariba, I support upstream capabilities including Spend Visibility, Sourcing, Contract Management, and Supplier Information & Performance Management. I also support deployment and sustainment of SAP Ariba modules.

I implemented process improvements in Ariba Contract Management that reduced contract-related issues by 10–15%. I adapt existing methods to address moderately complex technical and functional problems.

At Payroll-Rlabsenterpriseservices, I collaborated with Engineering, Integration, Supply Chain, and Global Supplier teams to resolve issues. I also assisted in developing sourcing plans for plant operations.

Earlier, as an Application Support Engineer at Payroll-TeamleaseDigitalPrivateLimited and IBIBOGroupPvt.Ltd., I supported enterprise applications and ERP software, including Microsoft Dynamics GP. I troubleshot API and integration issues using diagnostic tools such as Insomnia and SoapUI.

Experience

Work history, roles, and key accomplishments

SAP Ariba logoSA
Current

SAP Ariba Technical Support Engineer

SAP Ariba

Apr 2023 - Present (3 years 7 months)

Provided technical support for SAP Ariba modules including Spend Visibility, Sourcing, Contract Management, and Supplier Information & Performance Management. Adapted methods to create alternative solutions for complex technical and functional problems.

PS

SAP Ariba Technical Support Engineer

Payroll-Rlabs Enterprise Services

Sep 2021 - Mar 2023 (1 year 6 months)

Collaborated with cross-functional teams to resolve issues and implement effective solutions. Assisted in developing sourcing plans for plant operations to enhance supply chain efficiency.

PL

Application Support Engineer

Payroll-Teamlease Digital Private Limited

Sep 2019 - Sep 2021 (2 years)

Maintained and supported enterprise applications, resolving end-user problems and providing recommendations. Managed ticket queue end-to-end and performed proactive analysis of incident trends.

Education

Degrees, certifications, and relevant coursework

AT

Appa Institute of Engineering and Technology

Bachelor of Engineering, Computer Science

2012 - 2016

Grade: 63.50%

Bachelor of Engineering in Computer Science from Appa Institute of Engineering and Technology, Kalaburagi, from September 2012 to September 2016.

CC

Chandrakant Patil Memorial P.U. College

PUC, Science

2010 - 2012

Grade: 66.50%

Pre-University Course in Science from Chandrakant Patil Memorial P.U. College, Karnataka State Board, Kalaburagi, from June 2010 to June 2012.

GS

Government School

SSLC, General

2009 - 2010

Grade: 67.20%

Secondary School Leaving Certificate from Government School, Karnataka State Board, Kalaburagi, from June 2009 to June 2010.

Tech stack

Software and tools used professionally

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