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Banan Alqathami

@bananalqathami

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Credit Controller at ContinentalAlmutlak who implemented Salesforce CRM and tailored credit terms to reduce risk.

Saudi Arabia

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At ContinentalAlmutlak, I led the Salesforce CRM implementation as Project Lead, preparing and validating customer master data for system readiness. I also introduced tailored customer credit terms and a seasonality-based policy to reduce credit risk exposure and improve on-time payments.

At Mohamed Yousuf Naghi Motors (BMW Group), I managed the financial clearance of 25,000+ backlog claims during the Autoline ERP transition, meeting system launch deadlines. My work has also covered receivables, ECL reporting, audit documentation, and customer service across automotive and logistics.

Experience

Work history, roles, and key accomplishments

Sales & Credit Risk Controller

Continental Almutlak

Jul 2023 - Jul 2025 (2 years)

Led Salesforce CRM implementation and credit control operations, supervised a team of 12 sales representatives, and produced monthly management reports including DSO, Aging, Accruals, ECL, and CMR.

Credit Risk Management Salesforce SAP S 4HANA Financial Reporting Team Leadership Regulatory Compliance Accounts Receivable Cash Flow Management

Accountant

Mohamed Yousuf Naghi Motors (BMW Group)

Jan 2021 - Jun 2022 (1 year 5 months)

Managed financial clearance of 25,000+ backlog claims during ERP transition to Autoline, prepared costing sheets for BMW, MINI, and Rolls-Royce vehicles, and maintained audit-ready documentation.

ERP Implementation Financial Reporting Audit Compliance Costing Warranty Claims Processing Autoline Variance Analysis

Customer Service

TNT-SABB/FedEx & National Water Company

Jan 2015 - Jan 2017 (2 years)

Supported the TNT-FedEx merger transition by managing dual-system customer accounts and resolved daily customer inquiries to maintain high satisfaction rates.

Customer Service Account Management Problem Solving Communication Skills