Bamlak Ejigu

Screened CVs, assisted in interviews, and prepared training materials to support hiring and onboarding processes. Handled data entry tasks with accuracy and efficiency.

Completed a graduate trainee program at Dereja.com, developing skills in teamwork, creativity, and professionalism through cross-department rotations and training.

Worked as a Sales Representative at Alfarage Duty Free, assisting customers, recommending perfumes, and improving communication with international clients.

Worked as a Customer Service Specialist at Instacart, handling calls, chats, orders, and customer issue resolution.

Organized various activities ranging from fundraising to directly assisting people in need, and collaborated with government organizations and the campus.

Handled outbound and inbound calls to ensure customer satisfaction and smooth product delivery.

Completed a diploma in Human Resource Management, with an internship at Culturelligence focusing on organizational culture and employee engagement.

Graduated with a degree in Industrial Engineering, gaining skills in process optimization, data analysis, and tools like AutoCAD and Excel.