Open to opportunities

Bamidele Agbaje

@bamideleagbaje

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Results-oriented professional skilled in customer service and data analysis.

Nigeria

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What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation.

I am a results-oriented professional with a strong history of providing excellent service and achieving success in fast-paced settings. My adaptability and client-focused approach have enabled me to engage effectively with customers, promote services, and consistently exceed performance targets. With a solid academic background in Plant Science and Biotechnology, I am dedicated to contributing to organizations that prioritize growth and improvement.

During my internship at the Cocoa Research Institute, I honed my skills in data collection and analysis, supporting various research and development initiatives. My experience in customer success at Unicorn CyberCafe allowed me to assist customers with technical issues while gathering feedback to enhance service delivery. Additionally, my role as a classroom teacher equipped me with strong communication and organizational skills, essential for fostering positive learning environments and managing diverse needs.

Experience

Work history, roles, and key accomplishments

Business Support Intern

Cocoa Research Institute

Jun 2022 - Oct 2022 (4 months)

Assisted in data collection and analysis related to cocoa research and development, supported administrative tasks, and contributed to research reports. Engaged in market research and coordinated events for stakeholders in the cocoa industry.

Data Analysis Market Research Administrative Support Event Coordination Report Preparation Communication Team Collaboration Database Management

Customer Success Intern

Unicorn CyberCafe

Jan 2021 - Jan 2021 (0 months)

Assisted customers with inquiries and technical issues, supported account management, and collaborated with staff to improve customer service processes. Engaged in marketing initiatives and maintained records of customer interactions.

Customer Support Account Management Onboarding Social Media Management Marketing Support

Classroom Teacher

Christ Foundation Intl. School

Sep 2019 - Jan 2020 (4 months)

Developed and implemented lesson plans, taught subjects effectively, and assessed student performance. Managed classroom behavior and communicated with parents regarding student progress.

Lesson planning Classroom Management Assessments Communication Collaboration

Customer Service Intern

Gbogo Farms

Oct 2017 - Sep 2017 (-1 years 11 months)

Assisted customers with inquiries, handled complaints, and maintained records of interactions. Collaborated with the customer service team to improve service quality and provided administrative support.

inquiry handling Team Collaboration Product Knowledge Administrative Support