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Balaji User

@balajiuser5

Software Engineer at Capgemini managing Linux/Unix and AWS production applications; built an automated CI/CD pipeline for a Python Flask app.

India
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At Capgemini, I manage enterprise applications in Linux/Unix and AWS production environments, monitoring and troubleshooting to support operational stability and availability.

I investigate production incidents using log analysis and system diagnostics, and perform root-cause analysis. I also troubleshoot batch-job failures and Oracle and PostgreSQL issues using SQL.

At Capgemini, I handle cloud application deployments, version upgrades, and change management, and automate operational tasks with Python and Bash scripts.

For my End-to-End DevOps Automation Pipeline project, I built a CI/CD pipeline for a Python Flask application using GitHub Actions and Docker. I provisioned AWS EC2 infrastructure with Terraform and set up Prometheus and Grafana monitoring with downtime and recovery alerts.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CT

Chennai Institute of Technology

Bachelor of Engineering, Electronics and Communication Engineering

2021 - 2025

Grade: 8.1 CGPA

Pursued a Bachelor of Engineering in Electronics and Communication Engineering, achieving a CGPA of 8.1.

TS

The Namakkal Teachers Vidhyaashram Matric Hr. Sec. School

Higher Secondary, General Studies

2019 - 2021

Grade: 95%

Completed Higher Secondary education with a percentage of 95%.

Cisco Networking Academy logoCA

Cisco Networking Academy

CCNA, Networking

Earned the CCNA certification from Cisco Networking Academy.

Microsoft logoMI

Microsoft

Microsoft Certified: Azure Fundamentals, Cloud Computing

Earned the Microsoft Certified: Azure Fundamentals certification.

Coursera logoCO

Coursera

Introduction to AI Agents and Agentic AI, Artificial Intelligence

Completed the Introduction to AI Agents and Agentic AI course on Coursera.

Anthropic logoAN

Anthropic

Claude Certified Associate, Artificial Intelligence

Earned the Claude Certified Associate certification from Anthropic.

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