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Balaji Dharmaraj

@balajidharmaraj

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Process specialist in Master Data & Rebate Management driving data integrity.

India

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What I'm looking for

I seek a mid-level role in Master Data or Rebate Management where I can ensure data integrity, optimize pricing workflows, and contribute to a collaborative, fast-paced team with clear SLAs and growth opportunities.

I am a results-oriented Process Specialist with 4.5 years of experience in Master Data Management and Rebate Management, specializing in end-to-end commercial agreement lifecycles, accruals, quote-to-cash, and financial settlements. I have delivered 100% data integrity and have used tools such as PROS, L360, Kinaxis, MIT and SAP to optimize pricing and supply-chain data for global FMCG projects.

I am an MBA graduate with hands-on experience supporting large FMCG clients and leading team productivity during escalations. I bring strong problem-solving, communication, and multitasking abilities, plus proficiency in Microsoft Excel, ERP Tally, and domain-specific systems to meet strict SLAs and audit requirements.

Experience

Work history, roles, and key accomplishments

Current

Process Specialist

Current

Infosys BPM

Mar 2025 - Present (1 year)

Manage end-to-end rebate and agreement lifecycles, perform monthly/quarterly accrual calculations, and ensure 100% accuracy in financial settlements and SLA compliance for global FMCG clients.

Rebate Management Accrual Calculations PROS SAP ECC Quote to Cash

Process Associate

Capgemini

Aug 2021 - Jul 2024 (2 years 11 months)

Supported Unilever SEA master data operations, handling material, customer, vendor and outlet master creation and modifications while maintaining data integrity and leading team calls during escalations.

Master Data Management SAP Creta Data Quality Team Leadership