Open to opportunities

ayaan uddin

@ayaanuddin

Message

Motivated IT student passionate about coding and cybersecurity.

Zimbabwe

Message

What I'm looking for

I am looking for entry-level opportunities to enhance my skills and gain relevant experience in IT.

I am a motivated and passionate IT student currently pursuing a BSc (Hons) in Computer Science. My journey in technology has been fueled by a strong desire to explore and enhance my skills through practical experiences and online challenges. I have engaged in various coding and cybersecurity challenges, which have provided me with hands-on experience and a deeper understanding of the IT landscape.

Throughout my education, I have developed a solid foundation in ethical hacking techniques, basic coding skills, and customer service. My experience as a Customer Service Representative at Bluebird Care taught me the importance of effective communication and problem-solving in a fast-paced environment. I am committed to continuous learning and am actively pursuing certification courses in data analysis, Python, and web development to further my expertise.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Bluebird Care

Apr 2020 - Present (5 years 3 months)

Provided excellent customer service in a fast-changing environment, multitasking and handling multiple queries under pressure. Addressed and resolved customer issues kindly and effectively, collaborating with teams to deliver the best customer experience.

Customer Service Multitasking Problem Solving Teamwork Communication

Education

Degrees, certifications, and relevant coursework

University of Bedfordshire

BSc (Hons) Computer Science, Computer Science

Currently pursuing a Bachelor of Science with Honours in Computer Science. This program involves in-depth study of computer science theory, practical work, and seminar attendance.

Barnfield College

Level 1 Diploma in Computing and IT, Computing and IT

Completed a Level 1 Diploma in Computing and IT, establishing foundational knowledge in the field. This provided an initial understanding of computing principles.

Barnfield College

Level 3 Diploma in Computing and IT, Computing and IT

Completed a Level 3 Diploma in Computing and IT, building on foundational knowledge. This program provided advanced skills and understanding in the field.

Barnfield College

Level 2 Diploma in Computing and IT, Computing and IT

Skipped/promoted from Level 2 Diploma in Computing and IT due to prior knowledge or accelerated learning. This demonstrates a strong grasp of fundamental IT concepts.