
Avie Pittman
@aviepittman
Healthcare operations professional at UnitedHealthcare supporting members with benefits, eligibility, and claims resolution.
What I'm looking for
At UnitedHealthcare, I support members with medical and pharmacy benefits, eligibility questions, and claims resolution. I work across inbound calls, chat, and secure messaging, documenting inquiries and follow-up needs.
At AMERICAN SPECIALTY HEALTH, I reviewed member inquiries, applied standard policies to identify solutions, and documented interactions. I also supported fitness-program transactions, including equipment orders and payments.
At 55 SILVER, I coordinated client appointments with medical providers and monitored schedule adherence. I tracked attendance, maintained records, and entered clinical plan notes.
I hold an Associate of Science in Health Sciences focused on medical office and billing from Ultimate Medical Academy. I’m seeking primarily non-phone remote work in claims, revenue cycle, eligibility, or healthcare operations, with room to grow into analyst-level responsibilities.
Experience
Work history, roles, and key accomplishments
Support members with medical and pharmacy benefits, eligibility, and claims resolution via phone, chat, and secure messaging. Document inquiries and follow-up needs accurately while applying medical terminology and coding knowledge.
Manager
55 Silver
May 2023 - Oct 2024 (1 year 5 months)
Coordinated client appointments with medical providers and monitored schedule adherence. Tracked attendance, maintained records, and entered clinical plan notes with attention to detail.
Remote Customer Service Representative
American Specialty Health
Jun 2020 - May 2023 (2 years 11 months)
Reviewed member inquiries and applied standard policies to identify accurate solutions. Documented interactions and supported fitness-program transactions, including equipment orders and payments.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Associate of Science, Health Sciences
Associate of Science in Health Sciences with a focus on Medical Office and Billing Specialist.
Ultimate Medical Academy
HIPAA Essentials for Healthcare Professionals Certificate, Healthcare
Completed the HIPAA Essentials for Healthcare Professionals certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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