Ashraf Ali Naina Mohamed

Supported enterprise SAP landscapes with 35+ servers across DEV, QAS, and PRD, maintaining 99.9% system uptime. Executed system upgrades, kernel upgrades, and performance tuning, reducing downtime and incidents.

Managed SAP landscapes including ECC, EP, PI, BI, MII, and Solution Manager. Performed system administration, upgrades, and support across Windows and SQL Server environments.

Provided SAP Basis consulting services, supporting SAP implementation and operations.

Provided senior SAP Basis support for Shell GDU, ensuring system stability and performance.

Executed end-to-end SAP implementation and component upgrade projects for clients in KSA, including preparation, cutover, and post-go-live support.

Provided SAP Basis administration and support for multiple global clients, including Ciba Speciality Chemicals, MARS, and EHY, handling implementations and L2 support.

Provided SAP Basis consulting for HP Global Support, ensuring system availability and performance.

Provided SAP Basis support for TNPL, handling system administration and troubleshooting.

Managed IT and SAP Basis support during an end-to-end implementation project, overseeing system administration and support activities.

Active training on SAP BTP Administration and Security.

Completed Master of Computer Applications (M.C.A) from the University of Madras in 2008.

Completed Post Graduate Diploma in Computer Applications (P.G.D.C.A) from the Bureau of Data Processing Systems in 1991.

Completed Bachelor of Arts in Economics from the University of Madras in 1987.

Certified in SAP S/4 Hana System Administration.

Completed training on SAP on AWS.

Completed the Basic Configuration - Solution Manager course.

Completed a two-week training on IBM AIX (AU30 & AU40).

Received on-the-job training on SAP Basis during project implementation.

Completed a one-week training on IBM DB2.