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ashish kumarAK
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ashish kumar

@ashishkmishra36

Lead Engineer at CtrlAgent / Metafore, architecting Voice AI and contact-center platforms benchmarked at 10K concurrent chat sessions.

India
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At CtrlAgent / Metafore, I provide technical leadership across an organization building enterprise Voice AI, agent orchestration, and omnichannel communication systems. I architected an AI-native contact center benchmark-tested at 10K concurrent chat sessions.

I also delivered production Voice AI infrastructure benchmarked at 60–100 concurrent calls, integrating streaming speech recognition, LLM orchestration, and text-to-speech. I engineered real-time voice components with sub-200 ms processing latency across key stages of the interaction path.

I founded FeedbackbyAI and scaled its bootstrapped business-validation SaaS to 10K+ users and $60K ARR. I built its LLM-powered workflows and distributed asynchronous job infrastructure, and operated AWS infrastructure while maintaining 99% uptime.

Earlier, I architected a backend platform for JoonPro / Leviti’s B2B micro-event marketplace and reduced enterprise event-planning cycles by 90%. I’ve also built real-time communication and media systems, including a WebRTC video-conferencing platform at Ajackus and an end-to-end edtech live-streaming platform called Versatil.

Experience

Work history, roles, and key accomplishments

CM
Current

Lead Engineer

CtrlAgent / Metafore

Aug 2025 - Present (1 year 2 months)

Providing technical leadership across a 25-engineer organization building enterprise Voice AI, agent orchestration, and omnichannel communication systems. Architected platforms benchmarked at 10K concurrent chat sessions and production Voice AI infrastructure supporting 60-100 concurrent calls.

JL

Senior Software Engineer

JoonPro / Leviti

Apr 2022 - Aug 2023 (1 year 4 months)

Architected and built the backend platform from the ground up for a B2B micro-event marketplace connecting companies with vetted event experiences, vendors, and resources. Owned backend architecture across Django, REST, GraphQL, WebSockets, Redis, and PostgreSQL, including API design, real-time communication, caching, and data modeling.

LT

Senior Python Developer

LeanPitch / Turient

Oct 2021 - May 2022 (7 months)

Built backend capabilities for an EdTech platform covering course creation, content management, and learner-facing APIs using Django and PostgreSQL. Improved API response times by 40% through query optimization, caching, connection pooling, and application-level performance tuning.

AL

Senior Software Engineer

AlgoScale

Apr 2021 - Oct 2021 (6 months)

Architected a Government Green Mobility and Smart Infrastructure platform, including full system design, REST APIs serving thousands of daily users, and complete technical documentation. Built high-throughput real-time ingestion system handling 20K+ concurrent data feeds with fault-tolerance, idempotent processing, and at-least-once delivery guarantees.

Education

Degrees, certifications, and relevant coursework

Heritage Institute of Technology logoHT

Heritage Institute of Technology

B.Tech, Information Technology

Pursued a Bachelor of Technology in Information Technology.

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