Arya Zulfikar Tetuko
@aryazulfikartetuko
Results-driven IT professional with expertise in service delivery.
What I'm looking for
I am an IT professional with over 4 years of experience specializing in IT service delivery, asset management, and infrastructure within the Asia Pacific region. My journey began with a Bachelor's Degree in Information Systems from Gunadarma University, where I developed a strong foundation in technology and analytical skills. I have a proven track record of optimizing IT operations and driving efficiency through data-driven decision-making.
In my recent role as an IT APAC Specialist at ByteDance, I successfully developed Power BI reports for logistics data analysis and managed IT budgeting strategies that significantly improved cost efficiency. My experience at PT. Shopee International Indonesia further honed my skills in IT asset management, where I achieved zero asset loss and resolved over 1,500 IT tickets monthly, enhancing overall response efficiency. I am passionate about leveraging technology to support strategic business expansion and improve operational performance.
Experience
Work history, roles, and key accomplishments
IT APAC Specialist
ByteDance Pte Ltd.
Nov 2024 - Feb 2025 (3 months)
Developed Power BI reports for logistics data analysis and extracted large datasets using SQL for business insights. Managed IT budgeting, optimized IT infrastructure for cost reduction, and led IT asset management for over 4,000 logistics devices across Indonesia.
IT Asset Management & Service Delivery
PT. Shopee International Indonesia
Apr 2023 - Nov 2024 (1 year 7 months)
Managed IT asset lifecycle and inventory control, ensuring zero loss and administering Active Directory and endpoint security policies. Led Mobile Device Management (MDM) via Workspace One and resolved over 1,500 IT tickets monthly, improving response efficiency.
IT Support Lead
PT. Indozone Media Indonesia
Aug 2022 - Apr 2023 (8 months)
Developed and managed IT budgets, achieving significant cost savings, and designed and implemented IT infrastructure upgrades. Led risk mitigation strategies to ensure business continuity and configured MikroTik network devices.
IT Network Engineer
PT. SiCepat Ekspres Indonesia
Feb 2021 - Aug 2022 (1 year 6 months)
Managed and maintained network connectivity for over 1,000 sites nationwide, configuring MikroTik for failover, load balancing, VPN, and bandwidth management. Administered SIP phone systems and monitored network performance using Cacti and Zabbix.
Education
Degrees, certifications, and relevant coursework
Gunadarma University
Bachelor's Degree, Information Systems
Grade: 3.39/4.00
Completed a Bachelor's Degree in Information Systems, focusing on various aspects of IT. Achieved a GPA of 3.39 out of 4.00.
Availability
Location
Authorized to work in
Job categories
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