Open to opportunities

arwanda amalisa

@arwandaamalisa

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AI-driven virtual assistant streamlining operations with CRM automation, funnels, and website management.

Indonesia

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What I'm looking for

I’m looking for a role where I can automate workflows and manage CRM, funnels, and content end-to-end—reducing manual work while keeping communication fast and organized. I thrive in remote teams that value clear processes and continuous improvement.

I’m an AI & tech-savvy virtual assistant based in Indonesia, helping businesses stay organized, automate workflows, manage websites, and create AI-powered content—from video editing to personal assistant support. I combine CRM expertise with hands-on execution to reduce manual work and speed up client response.

In my recent roles, I built and managed GoHighLevel CRM workflows, automated sales funnels, and set up email/SMS sequences, booking calendars, and social media scheduling (including bulk CSV uploads). I also produce AI-powered video and voice content with HeyGen and ElevenLabs, manage executive calendars and patient coordination, and support clinic and e-commerce operations with dependable admin systems—so teams can run smoothly with confidence.

Experience

Work history, roles, and key accomplishments

Virtual & AI Assistant

Elevated Connections

Dec 2025 - Apr 2026 (4 months)

Managed end-to-end backend operations for a wellness and coaching company, ensuring seamless daily execution. Designed GoHighLevel CRM workflows and automated sales funnels, email/SMS sequences, client booking calendars, and social media scheduling, and produced AI-powered video/voice content with HeyGen and ElevenLabs to reduce content creation time.

GoHighLevel Workflows Sales Funnels Email Automation Client Booking Calendars Heygen ElevenLabs

Personal Assistant

Digipad.id

Aug 2025 - Nov 2025 (3 months)

Supported neurology specialists with executive calendar management, appointment and meeting coordination, and clinic financial administration including invoicing and expense tracking. Coordinated patient scheduling and follow-ups, prepared presentation materials, and edited photos for health-tech and AI documentation and meetings.

Calendar Management Appointment Scheduling Patient Coordination Invoicing Petty Cash Management Administrative Documentation Photo Editing Follow Up Systems

Customer Service Rep

PT Leassy Transportation Indonesia

Jul 2024 - Aug 2025 (1 year 1 month)

Handled customer relations from initial contact to issue resolution and billing, improving service consistency across rental operations. Coordinated fleet operations (driver and cleaning staff scheduling), monitored cash flow and daily income reporting, tracked accounts receivable, and implemented a digital system for maintenance scheduling and driver assignment tracking while maintaining 99% cust

Customer Service Billing Coordination Fleet Operations Accounts Receivable Daily Income Reporting Maintenance Scheduling Process Automation

Administrative Assistant

Mimosa Boutique

Dec 2023 - Jun 2024 (6 months)

Oversaw daily e-commerce operations by synchronizing orders across Shopee, Tokopedia, SmartSeller, and Olsera POS. Managed customer inquiries, built staff shift schedules and attendance logs for payroll, and ensured accurate product data and inventory levels across sales channels.

E Commerce Operations Order Inquiries Staff Scheduling Payroll Support Inventory Management Product Data Management Shopee Tokopedia

Education

Degrees, certifications, and relevant coursework

Universitas Terbuka

Bachelor of English Language Literature & Letters, English Language, Literature & Letters

2023 - 2027

Grade: 3.60/4.00

Activities and societies: Member of Magical Bali Toastmasters Club (Nov 2025–Mar 2026) and Debaters 77 at Universitas Terbuka (Jan 2024–Jan 2026), practicing speeches and competitive debating.

Pursuing a Bachelor of English Language Literature & Letters at Universitas Terbuka (expected Aug 2027), achieving a GPA of 3.60/4.00. Completed coursework in linguistics, literature analysis, and academic writing while balancing full-time work and studies.