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Arun Kumar

@arunkumar65

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Senior AR Caller at ACCESS Healthcare handling payer follow-up, denial accounts, and healthcare account resolution.

India

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What I'm looking for

I'm seeking an AR Caller, SME, or Team Lead position in Healthcare RCM where I can contribute to team performance, develop leadership capabilities, and continue expanding my professional knowledge.

At ACCESS Healthcare, I handle healthcare accounts receivable, follow up on outstanding accounts, and speak with insurance and payer representatives about claims and account status. I also work on denial-related accounts and research claim details, payment status, and balances.

I support team members with process-related activities and day-to-day operations, coordinating with colleagues to complete assigned work and taking on additional responsibilities as needed.

Previously, as an Executive / AR Caller at NTT DATA, I followed up on healthcare accounts, claims, denials, and payments, supporting account resolution within established processes. My experience includes Healthcare RCM, AR calling, payer follow-up, and denial management, using EPIC, EBC, and Microsoft Excel.

Experience

Work history, roles, and key accomplishments

Current

Senior Client Specialist / Senior AR Caller

Current

ACCESS Healthcare

Sep 2024 - Present (2 years 2 months)

Handles Healthcare Accounts Receivable activities, performs AR calling, and follows up on outstanding accounts. Supports team members with process-related activities and additional responsibilities.

Accounts Receivable Healthcare RCM AR Calling Denial Management Payer Follow Up Claims Follow Up Medical Billing Account Resolution Team Support Team Coordination Communication Skills Excel Epic EBC

Executive / AR Caller

NTT DATA

Mar 2021 - Mar 2024 (3 years)

Managed Accounts Receivable activities within Healthcare Revenue Cycle Management, performing follow-up on outstanding accounts and communicating with insurance companies. Worked on claim, denial, and payment issues to support account resolution.

Accounts Receivable Healthcare RCM AR Calling Denial Management Payer Follow Up Claims Follow Up Medical Billing Account Resolution Communication Skills Excel

Education

Degrees, certifications, and relevant coursework

Vel Tech Ranga Sanku Arts College

Bachelor of Computer Applications, Computer Applications

2018 - 2021

Pursued a Bachelor of Computer Applications (BCA) from Vel Tech Ranga Sanku Arts College, affiliated with the University of Madras, from 2018 to 2021.