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ariana charles

@arianacharles

Reliable customer-service focused crew trainer with hands-on fast-food experience.

United States
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What I'm looking for

I am seeking a customer-focused role where I can train team members, improve service quality, and advance into supervisory responsibilities within a supportive, people-oriented company.

I am a dedicated crew trainer with hands-on experience training new hires and managing day-to-day operations in fast-food environments. I have managed cash registers, taken orders (including drive-through and phone), prepared food and drinks, handled customer service, and completed closing duties.

I consistently support team performance by overseeing counting drawers, running the floor, and ensuring smooth service during shifts. I bring dependable attendance, practical supervisory experience, and a service-first attitude that helps improve customer satisfaction and staff readiness.

Experience

Work history, roles, and key accomplishments

MC
Current

Crew Trainer

McDonald’s

Dec 2023 - Present (2 years)

Trained new hires and managed front-line operations including cash registers, drive-thru order taking, food and beverage preparation, and closing procedures to maintain service standards.

MP

Crew Trainer

Marco's Pizza

Dec 2022 - Nov 2023 (11 months)

Led customer service and operational tasks including phone orders, cash register operation, drawer reconciliation, drive-thru/window service, and closing to ensure smooth restaurant operations.

Education

Degrees, certifications, and relevant coursework

Penn Foster High School logoPS

Penn Foster High School

High School Diploma, High School Diploma

Earned a high school diploma through Penn Foster High School.

Tech stack

Software and tools used professionally

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ariana charles - Crew Trainer - McDonald’s | Himalayas