Looking for a job

Areej Aslam

@areejaslam1

Finance operations professional at ACE Money Transfer who processed API payments across 100+ international remittance corridors.

Pakistan

Message

What I'm looking for

I'm seeking to apply my experience in financial operations, compliance, and data-driven decision-making within a progressive banking institution.

At ACE Money Transfer, I managed API payment processing across more than 100 international remittance corridors, monitored API-related issues, and helped keep cross-border payment operations running smoothly.

I prepared operational reports and analyzed transaction data to support management decisions. I also coordinated with compliance, finance, and customer support teams on payment and operational issues.

Previously, I handled customer queries through calls, emails, and chats as a Customer Experience Officer at ACE Money Transfer. I hold a Bachelor of Business Administration in Finance from National University of Modern Languages, Islamabad.

Experience

Work history, roles, and key accomplishments

Operations Officer

ACE Money Transfer

May 2025 - Jul 2026 (1 year 2 months)

Managed API payment processing for over 100 international remittance corridors, ensuring timely and accurate transaction execution. Monitored and resolved API-related issues to minimize delays and maintain seamless cross-border payment operations.

Payment APIs Operational Reporting Data Analysis SLA Management Compliance Customer Relationship Management team training Microsoft Office

Customer Experience Officer

ACE Money Transfer

May 2024 - May 2025 (1 year)

Resolved customer queries through inbound calls, providing accurate and timely solutions. Maintained a professional and courteous approach in every interaction, ensuring a positive customer experience and high satisfaction.

Customer Relationship Management Communication Skills Problem Solving Ticketing Systems