At Ericsson, I support cloud and telecom environments through customer troubleshooting, service assurance, and complex technical case resolution.
I diagnose SDI, CEE, and CCD issues across infrastructure, virtualization, containers, networking, and observability, using Linux diagnostics, logs, and REST APIs.
At Unisys, I monitored data center networks, handled network incidents through ServiceNow, and managed VMware cloud networking,
Earlier, I managed network environments DC at Huawei R&D – Contract, Value Point System, and and before that i supported Allahabad Bank as network engineer in my role at DSM Infocom – Wipro / Allahabad Bank Project.

