Open to opportunities

Anup Kaulgud

@anupkaulgud

Message

Result-oriented Business Analyst with 15+ years of experience.

India

Message

What I'm looking for

I am looking for a role that values collaboration, innovation, and offers opportunities for professional growth.

I am a result-oriented Business Analyst with over 15 years of experience in technical analysis, application support, and project delivery across various domains including Healthcare and eCommerce. My expertise lies in Agile/Scrum environments where I have successfully delivered high-quality digital and integration solutions. I am a certified SAFe 5.0 PO/PM and CSM, with a proven track record of enhancing business processes and leading cross-functional teams.

Throughout my career, I have acted as a key liaison between business stakeholders and technical teams, translating business needs into actionable user stories. My role at Capgemini has involved collaborating closely with Product Owners to prioritize features and maintain a healthy backlog. I have also led a 12-member BA Guild, focusing on best practices and mentorship, which has significantly contributed to team development and performance.

My technical skills include proficiency in tools such as JIRA, Confluence, and Salesforce, and I have been recognized for my performance excellence with awards like “Star of the Quarter – Q3 2022.” I am passionate about leveraging my skills to drive business success and improve application reliability.

Experience

Work history, roles, and key accomplishments

Current

Technical Business Analyst

Current

Capgemini India Pvt Ltd

Feb 2016 - Present (9 years 5 months)

Acted as a key liaison between business stakeholders and technical teams to gather, analyze, and translate business needs into detailed user stories and documentation. Collaborated with Product Owners to define and prioritize Epics and Features, creating and maintaining a healthy, groomed backlog.

Jira Confluence Figma Requirements Gathering UAT Functional Testing

SEO/Digital Marketing Specialist

Freelance Consultant

Aug 2015 - Present (9 years 11 months)

Executed white-hat SEO and social media marketing campaigns to increase website traffic for SMEs. Performed keyword research, content optimization, and analytics reporting using Google Analytics.

SEO Digital Marketing Google Analytics Keyword Research

Application Support Specialist / L3 Application Support

Allscripts India Pvt Ltd

Oct 2008 - Present (16 years 9 months)

Transitioned support functions from the US to India, leading a 12-member team. Handled L3 support for Sunrise Clinical Manager, a critical healthcare application.

ServiceNow Salesforce MS Excel

Education

Degrees, certifications, and relevant coursework

Pune University

Master of Computer Management, Computer Management

Completed a Master's degree focusing on computer management. This program provided a strong foundation in both business and technology principles.

Symbiosis College, Pune University

Bachelor of Commerce, Commerce

Obtained a Bachelor of Commerce degree, gaining comprehensive knowledge in business and financial principles. This laid the groundwork for understanding commercial operations.