At COGNOID INFOTECH PVT LTD., I developed an Intelligent Customer Feedback Analysis System for reviews and complaints from SaaS applications and digital services. It uses BERT/RoBERTa for sentiment classification and aspect-based sentiment analysis.
I built NLP preprocessing and inference pipelines, exposed predictions through FastAPI, and created a Streamlit dashboard for sentiment trends and recurring customer issues. I also deployed and maintained the end-to-end application on AWS.
In my projects, I built a RAG-based insurance claim support assistant using LangChain and FAISS, a YOLO object detection application, and a solar panel defect classifier using EfficientNetB0. I deployed project applications on AWS.
