Open to opportunities

Ansila Adamkutty

@ansilaadamkutty

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I’m a data analyst and operations professional turning SQL, Python, and Power BI into actionable insights.

United Arab Emirates

Message

What I'm looking for

I’m looking for a Data Analyst or Administration Executive role in an international, dynamic organization—where my SQL/Python/Power BI insights support business decisions and my customer-facing, cross-cultural communication keeps operations running smoothly.

I’m a detail-oriented Data Analyst and administrative professional with over 6 years of progressive experience across the UAE and India. I combine technical analytics with front-office and operational expertise to deliver KPI visibility, cleaner data, and faster decision-making.

In my recent roles, I’ve used SQL (MySQL), Python, Power BI, and Advanced Excel to identify trends, performance gaps, and business opportunities. I also automated recurring reporting with Python scripts—reducing manual reporting effort by an estimated 40% and minimizing human error—while presenting data-driven recommendations to senior management.

Alongside analytics, I manage customer-facing and regulated workflows: front desk coordination, insurance claims processing, and appointment/document control. I’ve verified insurance eligibility, followed up on pending and rejected claims to reduce claim resolution time, and ensured HIPAA data privacy compliance when handling sensitive medical records.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Executive

Current

Dar Al Mousa Diagnostic Centre

Dec 2024 - Present (1 year 4 months)

Managed front desk operations including patient registration and appointment scheduling for a busy diagnostic centre. Verified insurance eligibility, submitted and followed up on claims, and ensured HIPAA-compliant handling of sensitive medical records while processing POS transactions and maintaining front office efficiency.

Patient Registration Appointment Scheduling Insurance Claims Processing HIPAA compliance Customer Service MS Office

Data Analyst

Sree Lakshmi Textiles Institute (SLT)

Jul 2024 - Dec 2024 (5 months)

Analyzed datasets with SQL and Python to identify business trends and performance gaps, informing strategic decisions across departments. Built Power BI KPI dashboards and automated recurring reporting with Python, reducing manual reporting effort by an estimated 40%.

SQL Python Power BI Advanced Excel Data Cleaning KPIs

Administration Executive

Al Borg Diagnostics

Jan 2021 - Dec 2023 (2 years 11 months)

Managed cash handling, POS billing, and payment reconciliation, balancing registers and generating accurate daily sales reports for financial review. Resolved customer inquiries, maintained stock records/inventory levels, and supported regulated administrative workflows including document control and filing.

Cash Handling Payment Reconciliation Sales Reporting Document Control MS Excel

Customer Service Specialist

Vodafone Telecommunications

Jan 2017 - Feb 2019 (2 years 1 month)

Handled inbound and outbound customer inquiries for telecom products and services while achieving high customer satisfaction ratings. Collaborated with billing, technical, and sales teams to resolve complex issues within service level timelines and documented cases in Salesforce CRM to support quality improvements and performance reporting.

Customer Support CRM (Salesforce)Billing Support Technical Support Ticketing Systems Service Level Management Customer Documentation Product Knowledge

Customer Service Specialist

Oryx

Jan 2014 - Apr 2016 (2 years 3 months)

Provided multi-channel customer support via phone, email, and in-person interactions, efficiently resolving technical and product-related issues. Identified root causes of recurring complaints, escalated systemic problems to relevant teams for process improvement, and improved retention through consistent follow-ups.

Technical Support Product Support Root Cause Analysis Escalation Management Customer Retention Problem Solving