At eClerx Service Private Limited, I manage KYC remediation and refresh cases for business banking clients, checking customer information and documentation against AML and client-specific requirements. I’ve handled 250+ remediation cases.
I conduct CDD, EDD, and CIP reviews across varied entity types, and verify UBOs and corporate details for US and Canadian clients. My work includes risk assessments, PEP screening, adverse media checks, and resolving documentation gaps.
I also perform Checker / 6-Eye quality assurance reviews and support new joiners with process training, knowledge transfer, and SME guidance.
Earlier, as a Management Trainee at XenonStack, I delivered 15+ client presentations and managed 300+ inbound leads in HubSpot CRM. I also researched prospects and supported personalized email campaigns for XenonStack’s AI and technology solutions.
