Open to opportunities

Ann Chidi

@annchidi

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Dedicated professional with strong administrative and customer service skills.

Nigeria

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What I'm looking for

I am looking for a role that allows me to utilize my skills in a supportive team environment, with opportunities for growth and development.

I am a dedicated and detail-oriented professional with a strong work ethic and excellent communication skills. My experience spans various roles, including Secretary, Administrative Assistant, and Customer Service Representative, where I have consistently demonstrated my ability to provide exceptional service and support. I thrive in environments that challenge me to utilize my skills and knowledge to make a meaningful impact.

Throughout my career, I have developed a robust set of administrative and customer service skills. At Starich Recycling Technology Limited, I effectively responded to inquiries, resolved customer complaints, and built lasting relationships with clients. My role at Kb/Bosch Company Limited as an Assistant Administrator allowed me to optimize workflows and foster a culture of innovation, ensuring projects were completed on time and within budget. I am passionate about continuous improvement and dedicated to enhancing operational efficiency.

With a background in travel agency and air ticketing management, I am well-equipped to handle various administrative tasks while maintaining a high level of professionalism. I am eager to bring my skills to a new role where I can contribute to a team and help drive success.

Experience

Work history, roles, and key accomplishments

Secretary

Wichtech Roofing Company Limited

Coordinated daily administrative operations for the company for smooth functioning. Managed records and maintained an accurate database.

Administration Data Entry Policy Implementation

Admin/Recruitment Personnel

Finocs Nigeria Company Limited

Addressed employee concerns, managed conflicts, and ensured a positive work environment. Oversaw the process of integrating new employees, ensuring a smooth transition into the organization.

Employee Relations Conflict Management Onboarding Administrative Support Recruitment

Customer Service Representative

Starich Recycling Technology Limited

Responded to inquiries, answered customer questions, and provided information about products or services. Resolved issues, addressing customer complaints and concerns in a timely and professional manner.

Customer Service Conflict Resolution Communication Product Knowledge Relationship Building

Assistant Admin

Kb/Bosch Company Limited

Helped to direct and schedule the activities of other departments. Optimized workflows and ensured that projects were completed on time and within budget.

Workflow Optimization Project Management Scheduling Administration Process Improvement

Education

Degrees, certifications, and relevant coursework

Universal School Of Aviation

Certificate, Travel Agency and Air Ticketing Management

Activities and societies: Volunteer for Africa Leadership Diplomatic Academy (ALDA AFRIKA MENTORSHIP)

Completed a program focused on travel agency operations and air ticketing management. Gained practical skills and knowledge essential for the travel industry.

AnCanwewe Computer Training Center

Certificate, General Computer Knowledge

Acquired fundamental computer knowledge and skills through a dedicated training program. Developed proficiency in general computer operations.

Modern Christian Secondary School

WAEC, General Studies

Completed secondary education and obtained the West African Examination Council (WAEC) certificate. Studied a broad curriculum covering various academic subjects.