At House of Melody (textile), I streamlined the executive calendar and scheduling system, reducing meeting conflicts by over 60% and improving daily workflow efficiency.
I coordinated virtual administrative operations using Google Workspace and CRM systems, improving task completion by 35%. I also managed email, client communication channels, and data records, increasing response speed by 45% and improving client satisfaction.
I bring experience in calendar and inbox management, appointment and meeting coordination, data entry, and customer support. I hold a Diploma in computer application from College of ICT and certificates in virtual assistance and administrative management.
