At HCL Technologies, I support project governance, billing, and client delivery across IT services engagements. As Assistant Manager PMO, I reduced invoice-to-payment turnaround time by 20% and maintained zero compliance flags across five consecutive audit cycles.
I coordinate PM, finance, O2C, and customer stakeholders to resolve contract and billing escalations, manage demand against supplier schedules, and keep SLA commitments on track. I also deliver WSRs and MBRs covering ticket status and invoicing updates.
For EATON, I worked on financial reporting, AP/AR reconciliation, Excel macro dashboard automation, and end-to-end billing. My experience also includes project controlling and compliance documentation for WCH, and billing operations and escalation resolution for TENET Business Health.
