At Infosys, I provide production support for AWS infrastructure in financial environments, delivering 99.9%+ uptime with zero P1 SLA breaches. I manage incidents from CloudWatch alerts through root-cause and post-incident analysis.
I build and maintain infrastructure with Terraform and CloudFormation, cutting environment provisioning time by 60% and eliminating manual configuration errors. I also automate builds and deployments through CI/CD pipelines.
On the Financial Reconciliation System, I designed, deployed, and supported AWS infrastructure using Terraform. During the November 2025 AWS us-east-1 outage, I performed live Route 53 DNS failover to Oregon with zero data loss.
I run DR simulations and have executed a live DR event, and I work with application, DevOps, and security teams on production issues. I also led audit engagement with KPMG and PwC across SOC1/SOC2, ISO 9001, and BCMS exercises, achieving zero-finding closures.
