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ANGEL TORRES

@angeltorres

Gaming Associate at Knighted Ventures who provided guest service and handled customer transactions accurately.

At Motel 6, I computed and collected payments, verified credit card transactions, and maintained records of assigned and available rooms.

As a Housekeeper at The West Hollywood EDITION, I replaced guest-room amenities and linens, responded to guest requests, and reported maintenance issues.

At Knighted Ventures, I provided customer service and assisted guests with requests and transactions. I coordinated with management to resolve guest or facility issues.

Experience

Work history, roles, and key accomplishments

Gaming Associate

Knighted Ventures

Oct 2024 - Feb 2026 (1 year 4 months)

Provided customer service and assisted with guest requests, following company policies when handling transactions. Managed multiple guests' needs during busy periods and communicated with management to resolve issues.

Customer Service Transaction Handling Multitasking Communication Skills

Housekeeper

The West Hollywood EDITION

Apr 2022 - Aug 2023 (1 year 4 months)

Entered guest rooms to replace amenities and dirty linens with clean items, and responded to guest questions and requests according to brand protocol. Identified and reported maintenance issues and safety concerns.

Housekeeping Customer Service Maintenance Reporting Safety Reporting

Guest Service Representative

Motel 6

Aug 2020 - Mar 2022 (1 year 7 months)

Computed and collected payment, verified credit card transactions, and maintained records of assigned and available rooms. Proactively addressed guest concerns and reported safety and security issues.

Customer Service Payment Processing Record keeping Safety Reporting