Open to opportunities

Andre Williams

@andrewilliams

Message

Experienced Marketing and Operations Manager with a strong work ethic.

South Africa

Message

What I'm looking for

I am looking for a dynamic role where I can leverage my marketing and operations expertise to drive success and foster teamwork.

I am a dedicated professional with over a decade of experience in marketing and operations management. My journey began at Iziko Museums, where I honed my skills in visitor analyses, event coordination, and marketing strategies. I successfully managed special events and built partnerships that enhanced the museum's brand presence. My role involved not only administrative duties but also staff management, ensuring that our team delivered exceptional service to our visitors.

In my most recent position as Operations Manager at Comet Plumbing, I oversaw a team of plumbers and laborers, allocating jobs and managing stock control. My ability to compile job tickets and manage inventory effectively contributed to the smooth operation of our services. I am passionate about problem-solving and thrive in collaborative environments, always striving to improve processes and outcomes.

Experience

Work history, roles, and key accomplishments

Current

Customer Advocate

Current

Boldr Impact

Jan 2021 - Present (4 years 7 months)

Handled billing and product queries, de-escalated customer issues, and managed stock. Processed refunds and maintained strong customer relationships.

Customer Service Billing Stock Management Refunds Customer Advocacy

Current

Operations Manager

Current

Comet Plumbing

Jan 2018 - Present (7 years 7 months)

Managed plumbers and laborers, allocated jobs, and compiled job tickets. Responsible for ordering and controlling stock, machinery maintenance, and compiling weekly reports.

Operations Management Stock Control Debtors And Creditors

Marketing and PR Co-Ordinator

Iziko Museums

Jan 2000 - Dec 2010 (10 years 11 months)

Coordinated marketing and public relations efforts, including visitor analyses, event management, and venue hire. Developed and implemented marketing strategies, managed advertising campaigns, and oversaw special events.

Marketing Strategies Event Coordination Public Relations Advertising

Education

Degrees, certifications, and relevant coursework

Lentegeur Secondary School

Matric Certificate, General Studies

1990 - 1994

Activities and societies: Afrikaans (HG), English (HG), Mathematics (SG), Biology (SG), Physical Science (SG), Account (SG)

Completed secondary education with a Matric Certificate in 1994. Studied a range of subjects including Afrikaans, English, Mathematics, Biology, Physical Science, and Account.

Unknown

Certificate, Computer Literacy

Activities and societies: Excel and Powerpoint Course

Completed a Computer Literacy Course, gaining fundamental skills in computer operation and software. Also completed Excel and Powerpoint Courses, enhancing proficiency in office productivity tools.

Unknown

Certificate, Health and Safety

Activities and societies: Incident and Accident Reporting Course

Completed a Health and Safety Officer course, focusing on workplace safety regulations and practices. Also completed an Incident and Accident Reporting Course, developing skills in documenting and managing workplace incidents.

Unknown

Certificate, Web Design

Completed a Web Design Course, acquiring skills in designing and developing websites. This course provided practical knowledge in web development principles.