@andresgarcia6
Technical Service Engineer at Baxter who cut repair costs for 2,000+ infusion pumps, generating $514K in savings.
ColombiaAt Baxter International Inc., I reduced repair costs for 2,000+ infusion pumps from $272.4 USD to $15 USD per unit, generating $514K USD in savings. I also cut service time by 50% through standardized processes and functional testing.
I implement remote troubleshooting protocols and standardized documentation for medical equipment service, while ensuring compliance with ISO 13485, FDA, GMP, and CAPA procedures. I also train clients and clinical staff in safe, efficient device operation.
Work history, roles, and key accomplishments
Reduced repair costs for 2,000+ infusion pumps from $272.4 USD to $15 USD per unit, generating savings of $514K USD. Implemented remote troubleshooting protocols and standardized documentation, improving first-visit resolution rates for surgical tables, patient beds, cardiac output monitors, and infusion pumps.
Provided technical support ensuring 100% operational availability of medical equipment. Performed preventive and corrective maintenance across multiple cities and supported nationwide deployment of 5,000 infusion pumps.
Degrees, certifications, and relevant coursework
Bachelor's, Biomedical Engineering
Bachelor's in Biomedical Engineering from Universidad Manuela Beltrán, completed in 2018.
Diploma, Health Quality Auditing
Diploma in Health Quality Auditing from Politécnico Superior de Colombia, completed in 2018.
Workshop, Communication, Negotiation, Teamwork, and Emotional Intelligence
Workshops in Communication, Negotiation, Teamwork, and Emotional Intelligence from Educación Futuro, completed in 2018.
Diploma, Health Project Management
Diploma in Health Project Management from Universidad Manuela Beltrán, completed in 2017.
Software and tools used professionally
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