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Andréa Gonçalves AltoéAA
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Andréa Gonçalves Altoé

@andragonalvesalto

Custom Solutions Analyst at LG lugar de gente, specializing in tailored HR Tech integrations and SQL Server solutions for enterprise clients.

Italy
Message

At LG lugar de gente, I designed customized HR Tech solutions and supported modules for competencies, MBO goals, individual development plans, performance calibration, and succession planning. I optimized Microsoft SQL Server queries and stored procedures for evaluation cycles and provided advanced support for complex application issues.

Previously at LG lugar de gente, I coordinated technical software implementations, including system integrations and data migrations, and developed client-specific customizations. Earlier, I supported enterprise applications and developed web modules using C#, ASP.NET, ASP, and Microsoft SQL Server.

Experience

Work history, roles, and key accomplishments

LG

Especialista de Suporte Técnico L2

LG lugar de gente

Apr 2011 - Mar 2020 (8 years 11 months)

Gestão e resolução de tickets e incidentes aplicativos complexos, assegurando estabilidade de sistemas enterprise. Atividades avançadas de troubleshooting e análise de causa raiz, com implementação de correções via scripts e SQL Server.

LG

Sviluppatrice Software

LG lugar de gente

Mar 2007 - Mar 2011 (4 years)

Desenvolvimento e evolução de módulos aplicativos web enterprise utilizando C#, ASP.NET, ASP e Microsoft SQL Server. Modelagem de banco de dados relacionais e otimização de código.

Education

Degrees, certifications, and relevant coursework

FE

Faculdade Exame

MBA, Intelligenza Artificiale per il Business

2024 - 2025

MBA in Intelligenza Artificiale per il Business from Faculdade Exame, Brazil, from 2024 to 2025.

Pontificia Universidade Católica (PUC Minas) logoPM

Pontificia Universidade Católica (PUC Minas)

Laurea in Informatica / Scienze dell'Informazione, Informatica

2000 - 2003

Laurea in Informatica / Scienze dell'Informazione from Pontificia Universidade Católica (PUC Minas), Brazil, from 2000 to 2003.

Tech stack

Software and tools used professionally

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