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Anabel Ramírez

@anabelramrez

Full-stack web developer building a C2C eCommerce platform with React, Node.js, Express, and MongoDB; brings eCommerce operations experience at Mango.

Spain

Message

At Konecta for Mango, I manage eCommerce operational and financial processes and support GDPR compliance. I also optimize workflows in a digital environment and coordinate across teams.

I built a C2C eCommerce platform with user authentication, CRUD operations, and Cloudinary image uploads. I also developed a secure REST API with role-based access control, JWT authentication, and validation middleware.

Experience

Work history, roles, and key accomplishments

Current

Back Office eCommerce & GDPR Specialist

Current

Konecta for Mango

Sep 2024 - Present (2 years 1 month)

Managed operational and financial processes in the eCommerce area and GDPR department of Mango. Optimized workflows in a digital environment, ensuring regulatory compliance and cross-team coordination.

E Commerce Operations GDPR Regulatory Compliance Workflow Optimization Cross team coordination

Multilingual Customer Support Specialist

Konecta for Mango

Dec 2022 - Aug 2024 (1 year 8 months)

Managed and resolved user incidents for markets in Spain, UK, USA, Canada, and Mexico. Achieved a 96% Customer Satisfaction (CSAT) score and supported Team Leaders in performance analysis.

Customer Support Incident Management CSAT Multilingual Communication Team Support

Operations & Administrative Manager

Visual Oxy

Aug 2021 - Jun 2022 (10 months)

Managed stock control and logistics planning. Processed international licenses (FDA) and supplier payments, optimizing administrative processes for operational efficiency.

Stock Control Logistics Planning FDA Compliance Supplier Management Administrative Process Optimization

Education

Degrees, certifications, and relevant coursework

ThePower

AI Software Engineer, AI Software Engineering

2026 -

Advanced training in Artificial Intelligence development, MySQL database management, and machine learning integration. Currently in progress.

ThePower

Full-stack Web Development, Full-stack Web Development

2025 - 2026

Intensive full-stack training in the modern JavaScript ecosystem, including React, Node.js, Express, and MongoDB, with development of complete web applications integrating frontend and backend technologies through RESTful APIs.