At Jio Haptik Technologies, I lead QA for AI-driven conversational products and enterprise applications. I test chatbots, voice bots, and mobile and web applications, validating prompts, LLM responses, voice interactions, and user journeys.
I use ChatGPT, Google Gemini, Claude, Langfuse, and Deepgram for AI and Agentic AI testing. I also design test strategies and plans, and collaborate with development teams on automation and CI/CD testing practices.
Earlier, I worked as a Senior Quality Assurance Engineer at Vignet IT Solutions and AgreeYa Mobility, and as a Quality Assurance Engineer at Indecomm Global Services. My work included automation testing, API testing, mobile and web application testing, and testing eLearning and LMS platforms; I hold an ISTQB Foundation Level certification.
